Switched on the PC today and got one of those horror-inducing 'white-lettering-on-black-background' messages informing me that Windows wouldn't start properly.
It stated that this was possibly due to a hardware or software addition prior to me shutting the system down for the day. Ulp. Well, I only had an hour or so on the computer yesterday, during which time I received an auto-update from Windows, which I expressly installed as I do all the others, plus Firefox popped up an updated browser which I also accepted. That was it.
The message tells me I can try to 'start windows normally' or 'go to the last working configuration settings' (this is from memory, as obviously I'm sitting at a work PC now) but whichever one I pick takes me back to this stark white-on-black page telling me the system isn't working. I can go to Safe Mode but don't know what I need to do once there.
Norton protects me mercilessly from absolutely anything that tries to invade me, and the system has always been clean and never affected before. My previous one was prone to all sorts of spyware and other crap.
Please help ... I've got about three hours before I go home ...